TrueSample Terms of Use

TrueSample® ("TrueSample") and TrueSample.com™ are services owned and operated by TrueSample, LLC. We provide and maintain the TrueSample.com internet website (the "Site") for the benefit of users of TrueSample and related services. On the Site we provide hosted tools and processes to allow users to validate survey panelists, obtain validation results, and use related services, including our SurveyScore® Predictor feature (collectively, such services and TrueSample, the "Services").

The Services and use of the Site are provided to you ("you" or "User") as follows:

  1. ACKNOWLEDGMENT AND ACCEPTANCE.

  2. PLEASE READ THESE TERMS CAREFULLY. BY USING THE SITE AND/OR SERVICES, YOU ACCEPT AND AGREE TO ALL OF THE TERMS AND CONDITIONS SET FORTH IN THESE TERMS AND IN OUR PRIVACY POLICY THAT APPLY TO YOU AS A REGISTERED USER. YOU HEREBY ACKNOWLEDGE THAT YOU ARE 18 YEARS OF AGE OR OLDER.

  3. USER RESPONSIBILITIES.

  4. These Terms give you important obligations. You agree to the following responsibilities:

    1. use of the Site and Services in compliance with all applicable laws and regulations.

    2. Creation and maintenance of all content and data in your account, if applicable.

    3. Payment of all agreed fees, if applicable.

    4. Full responsibility for all activity associated with your use of the Site and Services.

    5. Compliance with all other obligations set forth in these Terms.


  5. PASSWORD & PROFILE INFORMATION.

  6. You will: (a) provide current, complete and accurate information to TrueSample, LLC for the completion of the profile section of the Site, including your email login, which must be a valid email address maintained by you; (b) further update and keep that information current as needed; (c) in accordance with instructions from TrueSample, LLC, create a password to access the Services and your account; (d) be solely responsible for maintaining the confidentiality of your password and account information; and (e) immediately notify us of any unauthorized account activity or any unauthorized use of your account or any other breach of security you become aware of.

  7. PRIVACY.

  8. You agree to maintain and comply with a privacy policy that is consistent with our Privacy Policy. You represent and warrant that you will not knowingly collect or attempt to validate personally identifiable information from children under the age of 13.

  9. OTHER PROHIBITED USES.

  10. You acknowledge, warrant and agree that:

    1. You will not upload or distribute in any way any files that contain viruses, corrupted files or any similar software or programs that may damage the operation of anyone else's computer, the Services or the Site.

    2. You will not interfere or disrupt networks connected to the Services and the Site.

    3. Any attempt by you to gain unauthorized access to any computer system, including accounts or databases maintained by and for TrueSample, LLC, is strictly prohibited.

    4. You will comply with all laws and regulations applicable to your use of the Site or Services, including anti-spamming laws, privacy laws and laws covering the transmission of technical data exported from the United States.

    If you engage in any activity set forth in this Section 5 or violate any terms or conditions of these Terms, your account may be terminated and use of the Services and Site prohibited. We will report any unlawful conduct to the appropriate authorities and turn over any and all information regarding such activity to appropriate persons or entities.

  11. PROPRIETARY RIGHTS.

  12. TrueSample, LLC owns or licenses the content (including graphics, names and logos, text, software, sound, pictures, compilations, page layout, processes, magnetic translation, digital conversion or other material) contained in the Services and the Site to the extent such content is provided and/or designed by TrueSample, LLC or its licensors, as applicable. Such content is protected by copyrights, trademarks, service marks, patents, trade secrets and/or other proprietary rights and laws. TrueSample® is a registered trademark of TrueSample, LLC. All other trademarks are the property of their respective owners. No one may copy, reproduce, distribute in any way or decompile, reverse engineer or disassemble the Site or its content. You are permitted the limited license to use the content of the Services and the Site as authorized herein solely to view results and related data for your personal use, and you must at all times maintain TrueSample, LLC's copyright symbol on the product in any form or medium. While your account is active, you will have the right to access your results and related data, and you assume the entire risk of disclosing such content to third parties. Modification or use of TrueSample, LLC's content in any prohibited way may constitute a violation of copyright and other intellectual property or proprietary rights laws. You may not copy, reproduce, transmit, post, distribute or create derivative works on, through or from this Site without prior express authorization.

  13. NO MISAPPROPRIATION OR MISUSE OF NAMES, MARKS, OTHER PROPRIETARY MATERIAL.

  14. You agree not to use, misuse or misappropriate any brand names, trademarks, service marks, patents, images, text or other proprietary material or content of any third party on, through or from the Services or the Site. If you use any such proprietary material or content, you warrant on a continuing basis that you have the right and authority to do so.

  15. LINKS AND ADVERTISERS.

  16. TrueSample, LLC may provide advertising space and/or links and pointers to Internet sites maintained by third parties. TrueSample, LLC has not reviewed all third party sites and/or any products or services they may provide. TrueSample, LLC is not responsible for nor does it endorse the contents or any products or services of such third parties or their sites. TRUESAMPLE, LLC DOES NOT CONTROL IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES OFFERED OR SUGGESTED BY THIRD PARTIES ON THE SITE. TRUESAMPLE, LLC DOES NOT ENDORSE OR OTHERWISE WARRANT OR GUARANTEE THE PRODUCTS OR SERVICES THAT ARE EITHER ADVERTISED ON THE SITE OR CONNECTED BY LINK.

  17. GENERAL PROVISIONS.

  18. In any dispute arising from the relationship between you and TrueSample, LLC or these Terms, the prevailing party shall be entitled to reasonable attorneys' fees and costs. The failure by TrueSample, LLC to enforce any right or provision under these Terms shall not constitute a waiver of that provision or any other provision of these Terms. If any provision of these Terms shall be determined to be invalid or unenforceable by a court of competent jurisdiction, the other provisions shall remain in full force and effect. These Terms are governed by the laws of the State of Washington and applicable federal law.

These Terms were last updated on March 26, 2014.